We have complied a list of questions which we are frequently asked and the responses for these situations.
If you have a question, or would like to speak to a member of staff, please email [email protected]
A ~ Some of our events are now being trailed on an electronic booking system which allows you to purchase tickets for an event and select your seating, ticket type, quantity and any special requests online from the comfort of your home. The system also mean that you can purchase your tickets directly through the system using a Credit/Debit Card to complete your order.
The system then allocates your tickets and these are sent to you either via the post or to your phone as an e-ticket.
A ~ We aim to issue and dispatch your tickets to you within 5 working days, However, tickets being sold on behalf of other organisers may take longer to be issued and dispatched to you and as a result may take up to 10 working days.
If your tickets have not arrived after 10 working days then please contact our team on [email protected]
A ~ Whilst ourselves and organisers always try to avoid cancelling or postponing an event, there are times when it is necessary to do so. In this event the organiser of the event will contact you to discuss what they are offering.
We ask that you are patient and allow time for organisers to look into alternative arrangements and they will be in touch with you as quickly as they can to assist you and discuss the arrangements, email [email protected]